Goods must be returned in their original packaging and arrive to us undamaged. Delivery costs in this case are the responsibility of the buyer. Please email within 14 days with your order number.
goods bought online: If you have purchased online and the items are in full working order but you are not happy with your purchase, you have the right to cancel and return your goods within 14 days. Goods must be in their original packagingĭistance selling, i.e.
Larger items including instruments will be collected via courier with smaller items and accessories being returned via a free post address.
We are happy to replace, repair or refund faulty items.
Please email as soon as possible with order number (as confirmed on your order confirmation email) and a description of the issue. Please contact us before returning any items by emailing or calling Odette on 01823 282386.įaulty Items can be returned free of charge. If your parcel doesn’t arrive, please contact us in the first instance or call 01823 282386. What do I do if my parcel doesn’t arrive? Please note a signature will be required on delivery. Our courier services deliver next working day after dispatch. Royal Mail 2nd Class standard and recorded delivery aim to deliver within 2-3 working days(including Saturday). Royal Mail 1st Class standard, recorded and special delivery aim to deliver the next working day (including Saturdays). We aim to process all orders within 24hrs where possible (excluding weekends & bank holidays). Also included is a Buffet pull-through, cork grease, silver plated cap, ligature and a sample reed. The Buffet E13 B b clarinet is supplied in a single hard case. Springs: Blue steel springs for a more precise and easy key movement.Keywork finish: Silver plated in the same manner as prestige models (Forged keys,copper plated then silver plated).Thumb rest: Adjustable, enabling the use of a neck strap.Bell: Now based on the RC to give more projection and brightness.Body: Stained African blackwood, for a warm and pure tone.The low F key adjustment screw allows a finer control of the resulting action implemented by its lever. Robert Carrée), which gives more projection and brightness no matter what the range or tone.
Unique benefitsĪlready equipped with leather pads in January 2015, the E13 has now inherited the completely new bell of sister clarinet, the RC (cf.
Made from the best pieces of Mozambican grenadilla wood and assembled in the brand’s own workshops, this clarinet has all the technical characteristics of the professional line: silver keywork and plating, blue steel springs, screwed-in pillars, threaded screws and natural cork lining the joints. With its origins in the BC20 – the clarinet played by Jacques Lancelot – the E13 has accompanied amateurs and advanced musicians to conservatories, music schools and wind orchestras all over the world. It is well suited for the advancing clarinetist needing an instrument that can tackle the grades, higher education courses and perform to a high standard. The name E13 is legendary for a clarinet that has never changed in 40 years.